Last updated: 4 August 2026

This Shipping Policy explains how TECBUNNY SOLUTIONS PRIVATE LIMITED ("TecBunny", "we", "us" or "our") processes and delivers orders placed on www.tecbunny.com.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. You will receive an email and/or WhatsApp confirmation once your order has been dispatched.

Shipping Destinations

We currently ship across India through reputed logistics partners. Serviceability depends on the delivery PIN code; if we are unable to deliver to your location, we will notify you and process a full refund for any prepaid amount.

Delivery Timelines

Estimated delivery times after dispatch are:

Metro cities: 2–5 business days
Other cities and towns: 4–7 business days
Remote and rural areas: 7–10 business days

These timelines are estimates and not guaranteed. Delivery may be affected by factors beyond our control, including weather, strikes, courier delays and force majeure events.

Shipping Charges

Shipping charges (if any) are calculated based on order value, weight and destination and are displayed at checkout before you complete your purchase. We may offer free shipping on orders above a specified value; any such threshold will be shown at checkout.

Order Tracking

Once your order is dispatched, you will receive a tracking number and a link to track your shipment. You can also view order status in the "My Orders" section of your account.

Delivery Attempts and Failures

Our courier partners will typically make up to three delivery attempts. Please ensure the delivery address and contact number are accurate and that someone is available to receive the shipment. If delivery fails due to an incorrect address, refusal to accept, or unavailability of the recipient, the order may be returned to us and additional charges may apply for re-shipment.

Damaged or Incorrect Items

If your package arrives damaged, tampered with, or contains an incorrect item, please refuse delivery where possible and contact us within 48 hours of delivery with photographs of the packaging and product. We will investigate and arrange a replacement or refund in line with our Return & Exchange Policy.

Risk and Title

Risk of loss and title for products pass to you upon delivery to the address provided at checkout.

Contact Us

For shipping-related queries, contact us at support@tecbunny.com.